Expert Cylance Review 2019

In a nutshell: Cylance antivirus harnesses state-of-the-art AI technology to recognize and protect your computer against malicious files. The easy-to-use software runs in the background keeping your device safe from malware, spyware, ransomware, and Trojans without slowing down processes.

Overview

Cylance antivirus offers powerful protection for personal computers that leverages AI and machine learning technology to detect and block against malicious files. Although the software harnesses cutting-edge technology that effectively protects against suspicious files, it lacks when it comes to other features. However, Cylance could work for users that already have an antivirus protection suite looking for a powerful, lightweight antivirus for an added layer of security.

Cylance’s at-home product, Cylance Smart Antivirus, has three packages available for purchase. For all three, customers who purchase the 2-year subscription benefit from a substantial discount. All plans come with a 30-day money guarantee.

The Personal Plan protects one device and costs $29 per year. Signing up for two years costs $39 total, saving a total of $19. Those who want to purchase antivirus for multiple users can sign up for the Household Plan which covers up to 5 devices. The 1-year Household subscription costs $69 per year while the 2-year plan costs $79, saving a total of $59. The Family Plan covers 10 devices and costs $99 per year. With the family plan, customers who sign up for 2 years pay $99, saving a total of $99.

 

Compatibility

After signing up, customers can download the software to get protected immediately. Cylance antivirus runs on Windows 7, Windows 8 and 8.1, Windows 10, and MacOS computers. Your system will require at least 2GB of memory and 500MB of available disk space.

 

Spyware, Malware & Ransomware Scans

Cylance takes a new approach to antivirus protection. Most antivirus solutions are reactive and focus on removing viruses from your device. Cylance’s revolutionary antivirus software uses powerful artificial intelligence and machine learning to detect and quarantine malware before it reaches your computer.

Cylance offers highly effective software to protect your computer against malicious files. Although not the top performer, Cylance still scored well in lab tests, and PCMag gave Cylance an 89% for threat detection.

On the downside, Cylance doesn’t have the comprehensive list of features like some of its competitors. Their antivirus software doesn’t include a firewall, spam blocker, pop-up blocker, or parental controls.

 

Email Scans

Cylance focuses on file recognition and doesn’t include desirable email protection features like spam blocker or phishing protection. Users looking for email protection and spam filters will need to purchase additional software.

 

Download Protection

Cylance antivirus provides reliable protection that prevents all types of malware, spyware, or other malicious files from infecting your computer. If you try to download or open a suspicious file, Cylance will immediately quarantine it. In this way, users can feel safe downloading knowing that Cylance will prevent any harmful files from accessing their computer.

 

Resource Usage

Cylance’s software runs in the background once it's installed. As a web-based program, Cylance offers a lightweight antivirus platform that automatically protects against malware attacks without slowing the system down.

 

Real-time Scanning

Because Cylance uses artificial intelligence to protect against malware, the software doesn’t identify viruses by the IP address or URL, which can change. Instead, Cylance identifies viruses according to the file. This can prove effective because it can still recognize even the latest malware files. However, this approach could also leave users vulnerable to phishing sites who try and bate people to provide personal information through fraudulent websites.

 

Privacy Policy

Cylance has a fully transparent privacy policy which customers can review before purchasing the antivirus product. In summary, their privacy policy ensures customers that they will use all personal information for “fair and lawful purposes” only. Some of the information they collect includes device and browser, browsing activity, and cookies. In general, Cylance only shares customer information with relevant authorized Cylance personnel. In some cases, Cylance may disclose personal data to government agencies and law enforcement officials when “necessary to respond to subpoenas, court orders, other legal process or as required by law.” You can read more about their privacy policy in detail on the Cylance website.

 

Customer Support

The Cylance website has a fairly comprehensive help center complete with tutorials, FAQs, starter guides, and user manuals. Although Cylance has a YouTube page, it lacks useful how-to videos for customers who prefer visual aids for learning. The company is headquartered in Irvine, California. Customers can easily get in touch with Cylance directly through live chat, email or phone. Cylance also hosts social media pages on Facebook, LinkedIn, and Twitter.

Personal 1 YearPersonal 2 YearHousehold 1 YearFamily 1 YearHousehold 2 YearFamily 2 Year
Price per year $29.00 $49.00 $69.00 $99.00 $109.00 $149.00
Devices 1 1 5 10 5 10
License duration 1 year 2 years 1 year 2 years 2 years 2 years
Anti-Ransomware
Supports PC
Anti-spam
Anti-spyware
Anti-adware
Anti-malware
Real-time protection

Video Review

Joe Schwartz | Antivirus Editor

Our chief content editor, Joe manages a diverse team of content writers. He holds a degree in online communications and his writing has been featured in a wide range of online publications.

Pros
  • Powered by AI & machine learning
  • Reliable malware protection
  • 30-day money back guarantee
Cons
  • Personal use limited to 1 device
  • Windows protection only
  • No spam blocker
Bottom Line
Blocks malware using state-of-the-art AI software.
Compatibility
Windows 10, Windows 8, Windows 7
Top 5
1
9.8
2
9.3
3
9.1
4
8.9
5
8.5

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