Expert Cloud Phone Review 2019

In a nutshell: Cloud Phone offers a feature-rich service that allows businesses to manage communications from anywhere via mobile or desktop through a streamlined portal. Cloud Phone easily integrates with existing software and makes an ideal choice for small and medium sized businesses. Packages come with a risk-free 30 day money back guarantee and no cancellation fees.

Overview

The Voxox Cloud Phone solution provides a comprehensive cloud-based communications service for small and medium-sized businesses. New customers enjoy a 30 day risk-free trial with no cancellation fees to try their service. With Cloud Phone, businesses have a range of features that they can easily manage from anywhere via mobile or desktop with the streamlined portal.

Ease of Use

Because Cloud Phone functions entirely in the cloud, it can easily integrate with existing business software, and customers can control their system from anywhere using the mobile app or through their computer. For new customers, Voxox Cloud Phones make it easy to fully integrate their solution with current phones, whether mobile or landlines. Their service doesn’t require any hardware, and customers can just download the app for any computer or mobile device to get started.

As a customer, you can manage your system in one place with Cloud Phone’s award-winning user experience that streamlines management of your entire VoIP system into one portal. You can easily sync data from all users onto the portal and manage it from anywhere. You can link your social media, personal phone books, email contacts, and more into one platform.

Plans

Voxox Cloud Phone has three plans starting at $12 per month for basic features or $24 for the Plus and Pro plans. All plans come with virtual receptionists, call forwarding, SMS, visual voicemail to text and email, call recording, conference calling, call screening, and the iOS and Android app.

Customers can try out Cloud Phone risk-free with their 30-day free trial. Cloud Phone business VoIP doesn’t come with any hidden fees or restrictive contracts. Customers can also change their plan right from the Cloud Phone management portal.

Features

Voxox Cloud Phone has many standout features that help companies communicate better with customers and grow their business. With Cloud Phone, you’ll get call recording, conferencing, an eavesdrop option, call transferring, multiple virtual receptionists, call routing, extensions, international call forwarding, professional greetings, mobile apps, and much more.

One of the Voxox Cloud Phone features automatically answers, routes, and plays messages, functioning as your virtual receptionist. In this way, you don’t lose business when you can’t reach the phone during busy work hours. Cloud Phone also makes it easier to go through voicemails by transcribing all messages.

Whether your business needs to answer calls around the world or get in touch with local customers, Cloud Phone has solutions allowing companies to choose a toll-free number or a regular number in any area code. Your business number also comes with the capability of unlimited texting to customers.

Business Offerings

In terms of scalability, Cloud Phone makes the most sense for small to medium-sized businesses. Their service makes it fairly simple to add extra lines or call minutes. Plus their plans come with unlimited SMS messaging. However, Voxox Cloud Phone does have limited scalability as their service only has up to 4000 calling minutes, 4 receptionist menus, and 4000 text messages at most.

Customer Support

The in-house customer support is available by phone or email only, and Voxox does not offer a live chat option. For easy self-service, potential customers can also review the online FAQ to get answers to basic questions. The Voxox Facebook page also serves as a source for more information where the company shares relevant blog posts.

BasicPlusPro
Price $12.00 per month $24.00 per month $24.00 per month
Auto-attendant
Call forwarding
Call recording
Conferencing
Free trial
International phone number
Mobile app
Video conferencing
Voicemail to text
Toll Free Minutes 5¢ per minute 1000 4000

Video Review

Joe Schwartz | Business VoIP Editor

Our chief content editor, Joe manages a diverse team of content writers. He holds a degree in online communications and his writing has been featured in a wide range of online publications.

Pros
  • Mobile app
  • Easy setup & integration
  • Affordable plans
Cons
  • Limited scalability
  • No live chat
Bottom Line
Feature-rich platform for small and medium-sized businesses
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