Expert Grasshopper Review 2019

In a nutshell: Ideal for small businesses, Grasshopper delivers a cost-effective VoIP solution allowing customers to handle communications exclusively from their cellphones. Grasshopper comes with a 30 day money back gaurantee, and customers enjoy free activation and instant, easy setup. Because Grasshopper integrates with mobile phones, businesses don’t need to invest in costly VoIP solutions.

Overview

Grasshopper is the ideal VoIP for small businesses. This services makes it possible to run your business exclusively from your cellphone. With Grasshopper, you’ll never need to invest in costly phone lines. And the best part is your customers won’t be any the wiser. This VoIP service is reliable and unlike others on the market isn’t affected by loss of internet connectivity. Since this service uses phone lines it’s also much easier to set up than VoIP solutions. While this may not be the ideal option for large business, Grasshopper is great for startups and other bootstrapped businesses.

 
Ease of Use

The setup process couldn’t be easier and takes only minutes regardless of how tech savvy you may be. Since this service taps into an existing phone line, you don’t need to worry about installing any hardware. In fact, almost the entire process can be done online. During the setup process you can decide to use an existing phone number or can request a new one. Once you’ve done that you have the option to configure your profile. This includes configuring call menus, adding extensions and creating your voicemail greeting. The installation is very simple and highly intuitive.

Plans

There are a range of plans to choose from. Plans start at $12 per month with calls costing 6 cents per minute. This is the most basic plan and as Grasshopper’s Pay-As-You-Go plan, it’s ideal for businesses who aren’t planning on using phones as a central part of their communication strategy. For those who want a more comprehensive plan, there is also a Ramp, Grow and Max plan all of which include anywhere between 500 and 10,000 free monthly minutes depending on the plan. All plans also include a host of useful features such as call screening, call forwarding, virtual fax and voicemail among others.

 
Features

While Grasshopper does also offer a virtual fax service, it’s predominately focused on streamlining incoming calls. This VoIP service offers a range of features to make managing calls more effective and user-friendly. Some of the features on offer include receiving voicemails via email, call forwarding from wherever in the world you may be as well as free additional phone lines. Grasshopper, unlike other VoIP services, guarantees impressive call quality which is perhaps one of its most appealing features. The good news is that if you do decide to sign up and aren’t satisfied, there’s a 30-day money-back guarantee.

Business Offerings

Grasshopper doesn’t offer CRM integration or any of the other more advanced features a bigger business would need. However, for smaller business and entrepreneurs, there’s nothing like Grasshopper on the market. The service is affordable, offers flexible payment plans and provides small businesses with everything they need to communicate effectively with their customers.

Pay As You GrowRampGrow
Price $12.00 Monthly per user $24.00 Monthly per user $49.00 Monthly per user
Auto-attendant
Call recording
Caller ID
Conferencing
Internet fax
Mobile app
Video conferencing
Voicemail to text
Toll Free Minutes None 500 minutes 2000 minutes

Joe Schwartz | Business VoIP Editor

Our chief content editor, Joe manages a diverse team of content writers. He holds a degree in online communications and his writing has been featured in a wide range of online publications.

Pros
  • Great Customer Service
  • No Activation Fee
  • Ideal for Small Businesses
Cons
  • App costs extra
  • Tends to be pricey
Bottom Line
Grasshopper offers a 30 money back guarantee so you can test their handy features including free activation & instant setup.
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