Expert ProMerchant Review 2019

In a nutshell: ProMerchant offers an ideal credit card processing solution for small businesses working in the eCommerce, restaurant, or retail industries. Businesses pay either flat interchange fees and percentage rates or pay a flat monthly rate. ProMerchant accepts a range of payments through mobile, phone, eCommerce, or POS systems.

Overview

ProMerchant offers small businesses an affordable, straight forward payment processing solution. Businesses can get a free quote through a simple online application process that doesn’t require loads of paperwork. Their service comes with transparent, straightforward pricing and provides businesses with two payment options: pay either flat interchange fees and percentage rates or a flat monthly rate. Furthermore, customers of ProMerchant enjoy no setup fees and free cancellation.

ProMerchant makes a great choice for businesses looking for a straightforward payment processing company. The application process doesn’t require submitting tons of paperwork and documents to get started. Instead, the company handles everything online, and businesses simply need to provide the business name, phone number, email, and industry to get their free quote.

 

Pricing & Fees

ProMerchant keeps things simple when it comes to pricing. Businesses have two plans to choose from: the Interchange Plus Fixed Rate Plan or the Interchange Plus Flat Monthly Fee Plan. Here’s what you need to know about each before signing up:

Interchange Plus Fixed Rate Plan

You pay:

  • A fixed transaction fee
  • A fixed percentage rate

With this plan, customers pay a fixed transaction fee and a percentage rate which do not change from month to month. Normally, a business will pay an interchange fee to accept a credit card like Visa or MasterCard which varies from card to card. Instead, with this plan, businesses pay a flat rate for each card type. You’ll also need to pay a fee per transaction. The plan has a month-to-month contract so businesses don’t have to commit to a long term agreement.

Interchange Plus Flat Monthly Fee

You pay:

  • A flat monthly rate

This plan suits businesses that process $15,000 or more each month. ProMerchant pools together all fees so that businesses simply pay a flat monthly rate instead. In this way, businesses don’t need to pay a separate fee for every transaction on top of a percentage fee. The flat rate simplifies pricing for businesses who handle larger numbers of transactions each month.

 

Features

ProMerchant credit card processing stands out for its transparent pricing that doesn’t come with hidden fees. Businesses can easily apply online for a free quote just by filling in a short application. From here, customers enjoy a free terminal placement as well as no setup fees.

ProMerchant really simplifies credit card processing, making it especially helpful for new or small businesses to manage. Their service offers straightforward, transparent pricing whether you sign up for the Fixed Rate or the Flat Monthly Rate Plan. For those who pay the Fixed Rate Plan, ProMerchant simply deducts interchange fees and percentage rates from each transaction.

Once set up, ProMerchant credit card processing comes with reporting tools and analytics. This can help businesses keep track of sales, spot areas that need improvement, and ultimately increase profits. With ProMerchant, businesses can have virtual terminals, shopping cart integration, API, recurring billing, API, and auto-invoicing.

 

Security

All ProMerchant hardware and payment solutions are PCI compliant, meaning it complies with the payment card industry data security standards. As a part of meeting the standards, customers are required to complete a yearly self-assessment questionnaire and perform quarterly scans of the processing solutions by an approved scanning vendor. In this way, customers can rest assured that payment information shared and stored with their system remains secure. Customers who do not follow through with the PCI-compliance may be charged a fee.

ProMerchant hardware comes with enhanced security features as well. Their payment processing equipment uses the Verix operating system (VX520), a dual mode terminal, and are both EMV and NFC transaction compliant. End-to-end encryption secures payment information, and ProMerchant fraud protection services will deal with any issues should they arise.

 

Customer Support

When getting started, customers can get a feel for the services offered by reading the website’s FAQ. New customers can also submit a very short form to receive a free quote. Then their friendly, knowledgeable staff will help introduce you to their services and get you on your way to accepting credit card payments. You can also contact customer support directly via online contact form or phone.

Joe Schwartz | Credit Card Processing Editor

Our chief content editor, Joe manages a diverse team of content writers. He holds a degree in online communications and his writing has been featured in a wide range of online publications.

Pros
  • Easy pricing structure
  • No setup fees
Cons
  • No live chat support
  • Doesn’t serve credit repair businesses
Bottom Line
Secure credit card processing with transparent pricing
Features
  • No long-term contracts
  • Approval within 24 hours
  • 24/7 customer support
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4
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5
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