Expert GetSafe Review 2019

In a nutshell: GetSafe provides reliable 24/7 monitoring through their trusted UL-Certified medical alert monitoring center. Their beautifully designed monitoring equipment includes emergency buttons, voice-activated consoles, smoke detectors, and fall sensors. The basic packages cost just $29.95 per month with no long-term contracts necessary.

Overview

GetSafe offers a reliable medical alerts system with state-of-the-art devices that users can wear or hang around the home. Their sophisticated devices include at-home monitoring, fall detection, mobile monitoring, button or voice activation, and a lockbox to allow EMT workers access to the home in the event of an emergency. Licensed in all 50 states, GetSafe provides nationwide coverage with their medical alert systems. In addition to their medical alert systems, GetSafe also has a line of home security products.

Their service starts at $29.95 per month, and customers won’t have to commit to any long-term contracts. The 30-day trial lets new users try out their service risk-free. Then customers can sign up for monthly, 3 months, or 6-month billing. GetSafe allows you to cancel at any time with no fees.

Cost

Although GetSafe has modern, well-designed equipment and reliable monitoring, they have still managed to offer their service at a reasonable cost. Users can sign up for monthly, quarterly, or semi-annual memberships, all of which cost $29.95. This price includes 24/7 professional monitoring provided by a USA-based CSAA Five Diamond Certified Monitoring Center and free spousal monitoring. New customers can try out the service with a 30-day risk free trial.

Contract

GetSafe offers flexible plans, and users do not need to commit to any long-term contracts. All three billing options come with the same features. You can try out the service with a 30-day risk free trial and choose to purchase a one-month subscription to start. If you prefer a longer subscription, GetSafe also sells packages for quarterly 3 month periods or semi-annual 6 month periods.

Customers can cancel at any time with no cancellation fees. They will just need to mail their monitoring unit back via UPS. Once GetSafe receives the equipment, they will credit your account with the unused month with no further charges to your credit card.

Equipment

GetSafe immediately stands out for their beautifully-designed devices. Despite the sophisticated design, customers will still find the devices easy to use. In the event of an emergency, users can rely on their trusted devices to alert the UL-Certified 24/7 monitoring center.

GetSafe offers a number of different devices including:

  • Communication console: The main communication console features an amplified high fidelity speaker and sensitive micro voice allowing for 2-way voice communication.
  • Help button: The wearable help button blends in and looks just a watch or necklace. The compact and light device can be worn on either the wrist or the neck. Customers can also upgrade their device to include fall detection.
  • Voice-activated mini console: Users can place these around the home in high-risk areas where someone could fall. The console activates with the press of a button or by voice command to automatically connect to a live operator.
  • Wall buttons: Place as many wall buttons as you need throughout the house so you won’t have to wear the button on your person.
  • Monitored smoke detector: Smoke detectors will detect smoke and automatically connect to GetSafe’s 24/7 monitoring center.
  • Lockbox service: The lockbox contains a key to the home so that emergency workers can enter when needed.
  • Vial of life: Free with purchase, this contains emergency medical information to provide to an EMT when dispatched.
  • Indoor HD Camera: A small camera that records 1080p HD videos, has night vision and offers a two-way radio. It comes free with a semi-annual subscription.

In addition to their equipment, GetSafe also has a security app available for both iOS and Android devices. Their new app allows users to monitor their home from anywhere. Plus it supports voice control using Google assistant.

Customer Support

GetSafe has plenty of information on their website. You can learn more about their products through customer reviews and how-to videos. The website also has fairly in-depth guides to setting up your system. Quick setup tips help to get started with your new medical alert devices. You can learn more in the FAQ or the GetSafe Twitter and Facebook pages. Customers can reach support directly by phone or by leaving a message on their website. Although the monitoring center operates 24/7, customer support is only available Monday through Friday, 6am to 5pm PST.

MonthlyQuarterlySemi-annually
Price $29.95 per month $29.95 per month $29.95
Fall detection
Fall detection additional fee
Free shipping
GPS enabled
GPS tracking additional fee
Unlimited range
Water resistant

Joe Schwartz | Medical Alerts Editor

Our chief content editor, Joe manages a diverse team of content writers. He holds a degree in online communications and his writing has been featured in a wide range of online publications.

Pros
  • State-of-the-art equipment
  • No long-term contracts
  • No cancellation fees
Cons
  • Must request a quote
  • Fall detection extra
Bottom Line
Compact emergency help devices with 24/7 monitoring
Top 5
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