Expert TouchBistro Review 2020

In a nutshell: Specialized for the food industry, TouchBistro POS provides flexible pricing for restaurants of all shapes and sizes. TouchBistro offers a 30 day risk free trial, and services include: payment processing, staff management, loyalty, online ordering, floor plan management, tableside ordering, menu management, inventory management, reporting and analytics, and 24/7/365 customer support.

Overview

Whether a fine dining full-service restaurant, quick service venue, small restaurant, or high volume dining establishment, TouchBistro POS software provides payment solutions for a variety of customer needs. Their system includes: payment processing, staff management, loyalty, online ordering, floor plan management, tableside ordering, menu management, inventory management, reporting and analytics, and 24/7/365 customer support. 

 

Features

TouchBistro’s feature-rich software adapts to the needs of different restaurants regardless of size. Plans start with a single terminal and range to an unlimited amount of payment devices to serve growing businesses.

All TouchBistro solutions come with cloud reporting and analytics, full tableside and quick service POS features, unlimited users for staff and management, networking support, free product updates, and access to the TouchBistro VIP community.

When it comes to reservations, TouchBistro's new Reservations app provides a complete guest management platform. This allows you to tailor every guest experience while seamlessly managing operations with ease. Features include:

  • Never Leave a Table Open
  • Give Every Guest a Tailored Experience
  • Apply Insights to Drive Your Bottom Line

 

Pricing

TouchBistro POS software has four different packages: Solo for 1 license, Dual for 2 licenses, Team for 3-5 licenses, and Unlimited for 6+ licenses. Within each package, restaurant owners have the option of purchasing just the software or a bundle that includes both the hardware and software. 

You can view the monthly pricing of each plan and bundle in the table below.

 SoloDualTeamUnlimited
Software Only$69$129$249$399

Hardware + Software Bundle

$105$209$359$539

 

All plans are billed annually, include interest rates that start at just 0%, and include a $200 set up fee. Pricing is subject to change so to be sure you fully understand the cost, it's best to speak with a TouchBistro representative. 

 

Ease of Use

With its simple interface, customers will find it easy to use TouchBistro POS software. Larger restaurants can easily train staff on how to use the payment system to take orders and use the system features. The modern design features a colorful menu with high resolution photos of each menu item.

 

Customer Support

TouchBistro offers free 24/7 phone and email support, integrated remote aid and off-site data backups, and install and hardware support. Their comprehensive online help portal includes important information for customer self-service. The TouchBistro VIP community offers the ability for customers to network with others in the restaurant industry, submit feature requests, receive the latest updates, and learn tips for using their system.

SoloDualTeamUnlimited
Price $69.00 $129.00 $249.00 $399.00
License Duration 1 month 1 month 1 month 1 month
Auto-syncing for multiple devices
24/7 support
Staff management tools
Customized buttons
Sends orders
Inventory management
iOS compatible
Analytics
Takes orders
Table layout

Video Review

Joe Schwartz | POS Software Editor

Our chief content editor, Joe manages a diverse team of content writers. He holds a degree in online communications and his writing has been featured in a wide range of online publications.

Pros
  • For large and small restaurants
  • Flexible pricing
  • Free trial
Cons
  • Specialized for dining
Bottom Line
Restaurant & Bar
Top 5
1
9.9
2
9.7
3
9.2
4
8.7
5
8.5

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