Expert Web.com Review 2019

In a nutshell: Offering flexible pricing packages, Web.com allows users to create their own website from scratch. In addition, the “We Build It For You” option connects customers with professional website designers for a completely custom-made website. The Web.com e-Commerce tools open up the opportunity to sell online and manage orders easily. Plus SEO features ensure increased visibility and traffic to your site.

Overview

Web.com offers an intuitive and user-friendly website builder. Web.com’s offering has something for everyone whether you’re looking to launch an online store or run a personal website. In addition to its website builder, Web.com comes with a variety of very useful services including affordable hosting packages, web design, a “build it for me” plan, as well as e-Commerce services. You don’t need to be tech savvy or have a flair for design to launch your first website with Web.com. The best part: you don’t need to know anything about programming. The simple site relies on a use drag-and-drop editor. That means you can create your website in a matter of minutes. 

 

Plans & Pricing 

Starting off, you can get a free consultation with Web.com to learn about their “Build It For Me” package. This plan will set you up with professional web designers and builders who will create a website for small businesses for you. You won’t have to spend time trying to come up with ideas on your own. Prices vary, but you can speak with a representative to get a free quote. 

If you have a tight budget or prefer to handle the website creation yourself, Web.com also has a DIY website builder. The basic price can cost as little as $1.95 per month, but additional features cost extra and could get expensive.

 

Template Selection

Web.com’s impressive selection of templates will give you all the inspiration and more needed to launch your website. Not only is there a selection for every type of website you may want to launch, but templates can be easily customized to suit your needs. 

While the selection of themes is impressive, the good news is that all themes can be adjusted to suit your business’ unique needs. For those not satisfied with Web.com’s selection of templates, there is also an option to have Web.com design your site for you.

 

Design Flexibility

While Web.com does offer an impressive selection of templates, they can all be customized to suit the look you may be looking for. There is also a host of easy to integrate add-ons for an extra personal look and feel. These include features like maps, counters and even guest books for a personal touch. Whatever you have in mind, you can easily create it with Web.com’s drag-and-drop editor. With over 9000 quality templates to choose from and a selection of add-ons and widgets, you should have no problem customizing the design.

 

eCommerce Features

If you’re looking to sell a product online, Web.com has the perfect e-commerce platform to make setting up your online store simple and hassle-free. Web.com's eCommerce set-up is simple and only takes a few minutes. In fact, Web.com takes care of all the complicated technical details, leaving you to worry about what you do best. That means more time spent running your business, and less spent worrying about shopping carts. This website builder is known and highly recommended for it’s intuitive e-Commerce add-on.

 

Responsiveness

Not all templates on offer at Web.com are responsive. However, you can create a separate mobile site to ensure your website always looks good when viewed from a smartphone. While this will cost you more, it may be an investment you want to make when you consider the surge in mobile usage. Perhaps the best part is that this will only set you back $1 per month. You also don’t need any technical know-how and will be up and running in no time.

 

SEO Optimization

Web.com has a range of SEO offerings to make sure your website has the best possible ranking on Google. In addition to benefiting from a dedicated SEO expert, Web.com will fix your website and help you with link building. You don’t need to know anything about SEO to have a well-ranked website that customers find easily. 

In a Web.com review, customers have shared their experience working with the SEO tools of this service. In comparison to other competing website builders, Web.com has more generalized SEO tools. You can get your site set up with optimization, but professionals and businesses looking for more robust features may require another website builder to get a competitive edge.

 

Technical Support

The technical support on offer at Web.com gives customers a range of ways to get in touch with support staff including via email, a toll-free support number and a comprehensive FAQ with a wealth of helpful resources. You can get in touch by phone at 800-862-8921. 

The customer service at Web.com has mixed reviews. Some report that Web.com staff are helpful and very efficient. So whether you’re tech savvy or a complete beginner, you never need to feel overwhelmed using this website builder. Other Web.com reviews have complained about the company’s lack of knowledgeable customer service reps to help when they needed assistance. 

 

Word on the Street 

Before you buy, you can get a lot of information from Web.com reviews. Social media comments, Reddit forums, and other websites contain customer feedback and stories about signing up with Web.com. A candid review of Web.com reveals what customers really think about this website builder: the pros, the cons, and how the service stands up against competing companies. 

Reddit has mixed reviews of Web.com. Discussion forums point out several positives of the company and nothing too bad in terms of disadvantages. That being said, Reddit has a limited number of Web.com review 2019 discussions. You can read more about some of the bigger brands like Wix or Weebly. 

The Facebook page has much more information, boasting over 170,000 followers. However, Facebook ratings give Web.com only 2.4 stars out of 5. You can read through a Web com review to hear the positives and negatives of this website builder. One of the major complaints is in regards to their SEO tool, which many say doesn’t live up to competing website builders. Other customers complain about Web.com’s lousy customer service. 

The Better Business Bureau, a non-profit service that reviews businesses in North America, gives Web.com an impressive A+ rating. Web.com review ratings give the company an above average rating of 4.2 stars out of 5. 

Overall, Web.com reviews feature mixed customer satisfaction reports, depending on where you look. Still, the website builder has earned a lot of positive feedback from customers, especially on the BBB website.

Do it YourselfWebsite and online marketingWebsite, marketing and store
1 year plan $1.95 per month $2.95 per month $3.95 per month
Analytics
Custom Domain
e-Commerce
Emails
Hosting
SEO
Social features
Bandwidth Unlimited Unlimited Unlimited
Disk Space 300.0GB 300.0GB 300.0GB

Video Review

Joe Schwartz | Website Builders Editor

Our chief content editor, Joe manages a diverse team of content writers. He holds a degree in online communications and his writing has been featured in a wide range of online publications.

Pros
  • Wide variety of packages
  • Offers website building service
  • Comprehensive SEO package
Cons
  • Interface can be cumbersome
  • Difficult to edit HTML
Bottom Line
Web.com offers a range of easy to use features for building websites including over 9000 templates. With its drag-and-drop editor and selection of widgets it's easy to create a website. Web.com also offers a website design and creation service for those looking to be up and running in no time.
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